Shipping & Delivery

All delivery times below are in business days.

*If you require add-on shipping services such as a "Signature Required" please contact us before placing your order.

*These delivery times are based on average estimates provided by the courier and we cannot guarantee delivery time. If you are experiencing issues with your shipment, please send an email over to support@wishdoitwatches.com and we will be happy to assist you in any way we are able!

Customs duties & import charges

*Depending on your shipping location, orders to countries outside of the US may be subject to VAT, import taxes, and other fees charged by your local customs authority and/or postal courier. Please note that any VAT, import taxes, or other fees are incurred from your customs office/government and NOT Wishdoit Watches. Customs processing varies in each country so if you have any questions please reach out to your local customs office. If you have any other questions please email us at support@wishdoitwatches.com. We are more than happy to help!

Should any additional charges be levied by the Carrier on delivery outside of customs and import tariffs, please contact our customer support team for reimbursement. Please note that should you, as the recipient, decline to pay these charges on delivery, Wishdoit will be required to cover them in order to have the shipment returned. This amount will be deducted from your refund as a restocking fee.

Incorrect delivery address & rerouting

Once your order has been placed, Wishdoit will assume your address to be correct, verified and double checked. Should further shipping be required, either due to an incomplete address or a change of destination, you may be liable for charges either in the form of a surcharge or a refund deduction in the event of a return.

Insurance

Wishdoit insures each purchase for the shipping period until it is delivered to you. Orders shipped with Courier services require a signature upon delivery, at which point responsibility for the shipment passes to you.

If you have specified a recipient other than yourself for the delivery, you also accept the third party’s signature as sufficient proof of delivery and fulfillment by Wishdoit.

Damage in transit: If your product is damaged on delivery, please contact us without delay and no later than 3 days after delivery. You will need to provide a written description as well as a photo of the damage. We will offer to either replace or repair the product.

Lost in transit: In the event of a lost shipment, no action will be taken until the investigation by the Carrier is concluded. Please note that shipments containing watches are insured, and any such shipment deemed lost by the Carrier will be replaced.

If any issues come up regarding the shipment of your order, please shoot an email over to support@wishdoitwatches.com and we will get you taken care of as quickly as possible. Once your order has been dispatched, Wishdoit Watch is not responsible for any losses or damages. It’s the customer’s responsibility to follow the tracking information provided and contact the courier, to monitor the delivery of your purchase. We will help you in recovering an item to the best of our abilities, but, unfortunately, we are unable to provide a replacement or refund until the item is returned successfully or confirmation that the item is being returned can be provided.